《消費者法案》消費法案一直卡在身份驗證, 績效通知賬號停用需要提交稅務信息并沒有驗證入口. 不知道怎么解決，有沒有辦法或者遇到相似情況的

發(fā)帖1次被置頂0次被推薦0次質(zhì)量分0星回帖互動1次歷史交流熱度11.11% 歷史交流深度0%

消費者法案提交身份驗證兩個月，從提交開始就卡在身份驗證了，目前停用狀態(tài)，我的是香港公司，資料都沒有問題。
開case身份驗證是完成了驗證的（附件圖片）奇怪的是身份驗證一直在進行中，賬號也并沒有恢復銷售。績效通知說需要我提交稅務信息，在消費者法案哪稅務驗證又沒有入口的（附件圖片)。不知道是卡BUG了，還是需要新的稅務信息驗證入口。開case,打電話都是官方口氣，得不到實際解決方案。廣大的網(wǎng)友有沒有辦法或者遇到相似情況的。
附上績效通知停用賬號郵件。
Your Amazon seller account has been temporarily suspended and your listings have been removed. Please continue to ship open orders and respond to buyer inquiries to avoid further impact to your account.
Why is this happening?
We recently requested that you provide information to us, as required by the new US INFORM Consumers Act and in accordance with Section 1 of the Amazon Business Solutions Agreement (https://sellercentral.amazon.c ... e/1791). Since our record shows that you have not submitted the required information for verification, or the information you submitted could not be verified, your Amazon seller account has been temporarily suspended and your listings have been removed. Please continue to ship open orders and respond to buyer inquiries to avoid further impact to your account.
How do I reactivate my account?
To reactivate your account, follow the instructions below. Your account will be reactivated in 48-72 hours if, after you completed the below steps, we are able to successfully verify your information.
Submit your tax information:
??? Login to your Seller Central account.
??? Go to your Account Information page.
??? Go to the Tax Information section and select Tax Information Interview.
??? Once you are on the interview page, review the information that has been automatically pre-populated, such as your name, permanent address, and tax classification.
??? Enter the tax identification number provided to you by your local tax authority.
??? Upload a government-issued document that substantiates your name (or business name) and tax identification number.
??? Provide electronic signature.
??? Submit for verification.