社區(qū) 發(fā)現(xiàn) Amazon 品牌濫用一直沒回復,是資料不行還是正常申...
品牌濫用一直沒回復,是資料不行還是正常申訴品牌濫用是這么長時間?還是因《INFORM 消費者法案》導致亞馬遜品牌團隊效率低呢?我還能做什么
Hello from Amazon Brand Registry, We are writing to inform you that your appeal request 111111111111 for Brand XXXXXX for BR Enrollment Application has been declined. Why is this happening? As a part of the appeal process, a detailed investigation was conducted based on the (i) information available in our internal systems and (ii) information and documents provided by you. After carefully reviewing the information and documents, we have concluded that the brand/user has engaged in abusive conduct as per our policy. Will there be a change in the decision now or anytime in the future? Our decision is final at this point in time. Any new appeal request may be declined by the Brand Registry Team. However, if at any point in the future our system identifies that your account is no longer abusive, we will establish communication with you to resume the enrollment application process/add the user to the brand.
1. 2023年6月1日就這個拒絕恢復品牌的case提交資料(行動計劃書,商標證書,采購合同,采購發(fā)票,產(chǎn)品照片,營業(yè)執(zhí)照和法人身份證),沒有任何進展,沒有任何回復;
2. 通過后臺賣家支持,開case轉品牌注冊團隊,提交了資料(行動計劃書,商標證書,采購合同,采購發(fā)票,產(chǎn)品照片,營業(yè)執(zhí)照和法人身份證),品牌注冊團隊回復說在調查,都一個星期了,沒有任何進展,沒有任何回復;
3. 給姐夫發(fā)郵件,發(fā)了好幾次,終于在2023年6月7日回復,生成一個新case,但是一樣沒有任何進展,沒有任何回復;
4. 在賣家論壇發(fā)貼子,管理貼子也是很官方,說正常調查,叫等。
知無、賣家論壇、小紅書、百度都翻爛了,我想知道這種情況,是我的資料不行,還是正常申訴品牌濫用是這么長時間,還是因為《INFORM 消費者法案》導致亞馬遜品牌團隊效率低呢?我還能做什么?
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7 個回復
什么都不懂 - 亞馬遜10年運營經(jīng)驗,加我V:wangwangjin888 一起溝通交流
贊同來自: Shirline
給你個偏方:
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1. 你在亞馬遜平臺舉報別人美國外觀專利侵權,對同一個ASIN舉報了多次
說明你是有外觀專利的,并且對方確實侵權了你的專利,對嗎?
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2. 那你就找美國本土律師收集證據(jù)去起訴,發(fā)起tro
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3.通知把法院受理書同步給亞馬遜法務部門,提醒對方你之前的投訴是合理投訴,不受理并且被判濫用是亞馬遜的誤判
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另外正常申訴品牌濫用的時效都是很長的,因為沒有專門的部門能解決,都是踢皮球一般