社區(qū) 發(fā)現(xiàn) Amazon 小號(hào)用了2個(gè)月，前幾天突然被封號(hào)了，大佬...
小號(hào)用了2個(gè)月，前幾天突然被封號(hào)了，大佬們幫忙看看還有沒有的救。申訴了一次不過（有提到協(xié)議3），請(qǐng)大佬們幫忙分析
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小號(hào)用了2個(gè)月，期間有一個(gè)績(jī)效（變體違規(guī)）但已經(jīng)申訴回來，健康分200. 前幾天信用卡扣款沒過，然后幾天后突然被封號(hào)了（沒有說明封號(hào)的原因），申訴了一次不過（提交申訴以后一分鐘秒回，有提到協(xié)議3），請(qǐng)大佬們幫忙分析一下：
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1. 是不是信用卡扣費(fèi)沒過的原因?qū)е碌谝淮伪环猓?/strong>
2. 是不是提交的水電賬單材料問題，導(dǎo)致申訴沒過，還提到了協(xié)議3
2. 還有沒有救？
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第一封郵件：
?Hello,
Your Amazon.com Seller account has been deactivated. Your listings have been removed. Please ship any open orders to avoid further impact to your account. 90 days after receiving this notification, you may request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our system or repeatedly violated our policies which protect our customers and selling partners, we may withhold some or all of the funds in your account.
Why is this happening?
We were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.?
You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS App (https://itunes.apple.com/us/ap ... mt%3D
-- Android App (https://play.google.com/store/ ... Den_US)
We may not respond to further emails about this issue.
Sincerely,
Seller Performance Team
Amazon.com
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申訴后的第二封郵件：
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您好！
感謝您提交申訴。我們收到了您提交的信息，但目前這些信息不足以讓我們重新激活您的賬戶。
我們隨時(shí)為您提供幫助
要詳細(xì)了解我們的要求，請(qǐng)參閱《亞馬遜服務(wù)商業(yè)解決方案協(xié)議》：
https://sellercentral.amazon.com/gp/help/G1791?
如果您對(duì)我們的政策或要求提供的信息有疑問，可以聯(lián)系我們：
https://sellercentral.amazon.com/cu/contact-us?
您的賬戶被錯(cuò)誤停用？
如果您認(rèn)為我們的決定有誤，請(qǐng)前往賣家平臺(tái)的“賬戶狀況”頁面頂部的橫幅，單擊“重新激活賬戶”，然后提交說明：
https://sellercentral.amazon.c ... em_ap?
您的說明應(yīng)包含以下信息：
-- 您認(rèn)為自己的賬戶并未違反《亞馬遜服務(wù)商業(yè)解決方案協(xié)議》第 3 條的理由
-- 證明您的賬戶符合《亞馬遜服務(wù)商業(yè)解決方案協(xié)議》第 3 條的證據(jù)
您可以通過兩種方式查看賬戶績(jī)效：一是使用 iOS 或安卓設(shè)備在亞馬遜賣家應(yīng)用的主屏幕上選擇“賬戶狀況”；二是訪問賣家平臺(tái)中的“賬戶狀況”頁面：?
https://sellercentral.amazon.c ... em_ap。?
“賬戶狀況”頁面會(huì)根據(jù)您在亞馬遜商城銷售商品所需達(dá)到的績(jī)效指標(biāo)和要遵守的政策顯示您賬戶的表現(xiàn)情況。
-- 下載適用于 iOS 的亞馬遜賣家應(yīng)用：
https://itunes.apple.com/us/ap ... 41485?
-- 下載適用于安卓的亞馬遜賣家應(yīng)用：
https://play.google.com/store/ ... en_US
此致
賣家績(jī)效團(tuán)隊(duì)
Amazon.com
?
1. 是不是信用卡扣費(fèi)沒過的原因?qū)е碌谝淮伪环猓?/strong>
2. 是不是提交的水電賬單材料問題，導(dǎo)致申訴沒過，還提到了協(xié)議3
2. 還有沒有救？
?
第一封郵件：
?Hello,
Your Amazon.com Seller account has been deactivated. Your listings have been removed. Please ship any open orders to avoid further impact to your account. 90 days after receiving this notification, you may request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our system or repeatedly violated our policies which protect our customers and selling partners, we may withhold some or all of the funds in your account.
Why is this happening?
We were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.?
You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS App (https://itunes.apple.com/us/ap ... mt%3D
-- Android App (https://play.google.com/store/ ... Den_US)
We may not respond to further emails about this issue.
Sincerely,
Seller Performance Team
Amazon.com
?
申訴后的第二封郵件：
?
您好！
感謝您提交申訴。我們收到了您提交的信息，但目前這些信息不足以讓我們重新激活您的賬戶。
我們隨時(shí)為您提供幫助
要詳細(xì)了解我們的要求，請(qǐng)參閱《亞馬遜服務(wù)商業(yè)解決方案協(xié)議》：
https://sellercentral.amazon.com/gp/help/G1791?
如果您對(duì)我們的政策或要求提供的信息有疑問，可以聯(lián)系我們：
https://sellercentral.amazon.com/cu/contact-us?
您的賬戶被錯(cuò)誤停用？
如果您認(rèn)為我們的決定有誤，請(qǐng)前往賣家平臺(tái)的“賬戶狀況”頁面頂部的橫幅，單擊“重新激活賬戶”，然后提交說明：
https://sellercentral.amazon.c ... em_ap?
您的說明應(yīng)包含以下信息：
-- 您認(rèn)為自己的賬戶并未違反《亞馬遜服務(wù)商業(yè)解決方案協(xié)議》第 3 條的理由
-- 證明您的賬戶符合《亞馬遜服務(wù)商業(yè)解決方案協(xié)議》第 3 條的證據(jù)
您可以通過兩種方式查看賬戶績(jī)效：一是使用 iOS 或安卓設(shè)備在亞馬遜賣家應(yīng)用的主屏幕上選擇“賬戶狀況”；二是訪問賣家平臺(tái)中的“賬戶狀況”頁面：?
https://sellercentral.amazon.c ... em_ap。?
“賬戶狀況”頁面會(huì)根據(jù)您在亞馬遜商城銷售商品所需達(dá)到的績(jī)效指標(biāo)和要遵守的政策顯示您賬戶的表現(xiàn)情況。
-- 下載適用于 iOS 的亞馬遜賣家應(yīng)用：
https://itunes.apple.com/us/ap ... 41485?
-- 下載適用于安卓的亞馬遜賣家應(yīng)用：
https://play.google.com/store/ ... en_US
此致
賣家績(jī)效團(tuán)隊(duì)
Amazon.com
倒計(jì)時(shí)：
15 個(gè)回復(fù)
匿名用戶
贊同來自: 跨境實(shí)戰(zhàn)
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話說回來，你這個(gè)是協(xié)議3，申訴的概率是很低的。
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祝好運(yùn)！