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所在分類:  Amazon 所屬圈子: Amazon Amazon后臺(tái)操作

新品被亞馬遜分配到了錯(cuò)的類目 在賣家支持那自助修改了,庫(kù)存編輯里的類目是對(duì)的 前臺(tái)主圖上方的類目也是正確的。但是!銷量排名的類目還是錯(cuò)誤的那個(gè)……

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英國(guó)站 新品被亞馬遜分配到了錯(cuò)的類目 在賣家支持那自助修改了,
庫(kù)存編輯里的類目是對(duì)的 前臺(tái)主圖上方的類目也是正確的,,,
但是?。?!銷量排名的類目還是錯(cuò)誤的那個(gè)。開(kāi)CASE客服只會(huì)說(shuō)已經(jīng)是正確的類目了,實(shí)際并沒(méi)有哇。。。
請(qǐng)問(wèn)有遇到相似情況的嘛?請(qǐng)問(wèn)這種情況怎么解決呢?

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已邀請(qǐng):

lpgliqinger - 數(shù)碼男

贊同來(lái)自: zhizhizzz 、 香菜不加冰 mumu1101

不停的開(kāi)case, 剛開(kāi)始肯定有一堆機(jī)器人客服答復(fù),不能修改.
We've reviewed your suggestion and are unable to accept the suggested category browse node change to ASIN: 00000000. This product is assigned to the current category based on the detail page and how Amazon customers find products through search and browse.
我回答如下.

Hi,
Thanks for your quick response, but it helps nothing.. Did you really see the links I sent,? Did you see my product ASIN: 00000000 Cannot you see it is a terrible mistake? Why cannot your Catagory team do something to correct? just keep saying it " assigned to the current category based on the detail page and how Amazon customers find products through search and browse. " There always mistakes, most important is you must find a way to correct it..For Amazon we are just a water in the ocean, just one of millions of sellers, but for us, a small company, it is a nightmare, please can you help, or can you forward me to your catagory guys?
亞馬遜又回復(fù):
We understand you suggested a category browse node change to the ASIN000000
我回復(fù):
Sorry, It is not of my suggested catagory, I just want to report an error: It is the catagory, my products has been staying for almost a year since it released. Please can you look at my Ansin page, try to see all related ads, all products related are in***** " catagory, no any exception. Most important, the incorrect catagory "***", which is way out from my product catagory, please try to have a look at all 1-500 best sellers, can you find any thing else , even look like it.. I would have stopped issuing a case on this if it is close, it is lighting years difference. So I need you help me, seriously solve this for my little business, I am not trying to change it to a "better catagory", I just want to correct this misake.
亞馬遜這次回復(fù)可以了.
We reached out to catalog team for the second review and we're glad to inform you that the category browse node suggestion change has been approved for Ansin 0000.
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反正我同時(shí)開(kāi)3個(gè)以上case, 每個(gè)都不停的提出more question.
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12個(gè)小時(shí)候恢復(fù)了,可惜銷量跌的一塌糊涂,最近在努力打廣告..
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