社區(qū) 發(fā)現(xiàn) Amazon 亞馬遜加拿大站突發(fā)電氣安全審核，被審的l...
亞馬遜加拿大站突發(fā)電氣安全審核，被審的listing越來越多，服務(wù)商的csa測(cè)試報(bào)告無效，有大神知道怎么解決嗎？
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加拿大站點(diǎn)突然隨機(jī)下架部分asin，需提交資料審核，實(shí)測(cè)c-ETL認(rèn)證無效（提交了認(rèn)證報(bào)告，查詢網(wǎng)站，標(biāo)簽，產(chǎn)品圖片），服務(wù)商的csa測(cè)試報(bào)告無效，有小伙伴遇到同樣的問題嗎？ 從他提供過來的鏈接查詢etl是認(rèn)可的，迷茫不知道亞馬遜要什么？求助
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審核的case原文
It has come to our attention that this product is not certified to Canadian electrical standards. All electrical products sold in Canada must be approved to Canadian standards and bear an appropriate certification body’s mark identifying the product as certified for use in Canada. For more information, please consult provincial electrical safety requirements, such as https://www.esasafe.com/busine ... roval and https://www.esasafe.com/electricalproducts/marks in Ontario. Please immediately review your Amazon.ca catalogue and make any changes necessary to ensure compliance with these and any other applicable Canadian laws.
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審核的case原文
It has come to our attention that this product is not certified to Canadian electrical standards. All electrical products sold in Canada must be approved to Canadian standards and bear an appropriate certification body’s mark identifying the product as certified for use in Canada. For more information, please consult provincial electrical safety requirements, such as https://www.esasafe.com/busine ... roval and https://www.esasafe.com/electricalproducts/marks in Ontario. Please immediately review your Amazon.ca catalogue and make any changes necessary to ensure compliance with these and any other applicable Canadian laws.
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倒計(jì)時(shí)：
4 個(gè)回復(fù)
匿名用戶
贊同來自: Greenson
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這個(gè)問題我倒是沒有遇到，我是因?yàn)镮C認(rèn)證方面的問題被下架。 也是各種資料都提交了，產(chǎn)品上也有標(biāo)識(shí)，政府官方網(wǎng)站上也是可以查到做了認(rèn)證的，也有認(rèn)證編號(hào)等，就是過不了。同時(shí)產(chǎn)品頁(yè)面上有些符合認(rèn)證要求的參數(shù)也有做一定的修改，還把認(rèn)證的編號(hào)都寫上去了，還是不行。
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最后處理方案：給IC審查和頒發(fā)證書的那個(gè)機(jī)構(gòu)發(fā)了一封郵件，詢問他們這邊頒布的這個(gè)證書是不是無效的，可以幫忙確定下證書的有效性嗎？為何花那么多做的認(rèn)證，還不允許在加拿大銷售此產(chǎn)品？
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過了三天，該機(jī)構(gòu)就發(fā)郵件過來了，說，我們做的那個(gè)IC認(rèn)證是有效的，產(chǎn)品是允許在加拿大線上線下銷售的。然后再結(jié)合之前的各種材料，再加上這個(gè)郵件當(dāng)作附件去申訴，亞馬遜才解封。
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您這邊可以試著給頒布這個(gè)證書的官方機(jī)構(gòu)發(fā)郵件詢問一下。再把得到的結(jié)果發(fā)給亞馬遜，應(yīng)該能有所幫助。。