社區(qū) 發(fā)現(xiàn) Amazon 普通產(chǎn)品被投訴專利侵權(quán),鏈接下架了,郵件...
普通產(chǎn)品被投訴專利侵權(quán),鏈接下架了,郵件中只有專利所有者聯(lián)系郵箱和投訴編號,沒有專利號,對方郵件一直聯(lián)系不上怎么辦?
郵件如下:
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Hello,
We?removed?some?of?your?listings?because?we?received?a?report?from?a?rights?owner?that?they?infringe?the?rights?owner’s?patent.?The?rights?owner?communication?about?the?alleged?infringement?and?the?listings?we?removed?are?at?the?bottom?of?this?message.
Why?did?this?happen?
We?received?a?report?from?a?rights?owner?alleging?that?one?or?more?of?your?listings?may?be?infringing?the?intellectual?property?rights?of?others.?Listing?content?infringing?on?the?intellectual?property?of?others?is?against?our?policies.
We’re?here?to?help.
If?you?need?help?understanding?why?your?listings?may?infringe?the?intellectual?property?of?others,?please?search?for?“Intellectual?Property?Violations”?in?Seller?Central?Help?(https://sellercentral.amazon.com/gp/help/external/*******.
How?do?I?reactivate?my?listing?
To?reactivate?your?listing?you?may?provide?the?following:
--?A?letter?of?authorization?or?a?licensing?agreement?from?the?manufacturer?or?rights?owner?demonstrating?that?your?product?sales?are?lawful.?External?links?are?not?accepted.?For?security?reasons,?we?only?accept?attachments?in?the?following?file?formats:?.jpeg,?.jpg,?.pjpeg,?.gif,?.png,?.tiff.
How?do?I?submit?this?information?
Go?to?Received?Intellectual?Property?Complaints?under?the?Product?Policy?Compliance?section?in?account?health?(https://sellercentral.amazon.c ... em_mpa)?and?locate?the?deactivation?record?for?this?product?listing.?Click?on?the?Appeal?button?next?to?the?listing?deactivation?record?to?submit?information?necessary?to?reactivate?your?listing.
Have?your?listings?been?removed?in?error?
If?you?have?never?sold?or?listed?the?product,?please?reach?out?to?us?and?tell?us.
If?you?think?that?the?rights?owner?has?made?an?error?in?sending?the?notice,?please?reach?out?to?the?rights?owner?and?ask?them?to?submit?a?retraction?of?this?notice.?We?may?only?accept?retractions?that?the?rights?owner?submits?to?us?directly.?We?do?not?accept?forwarded?or?attached?retractions.
These?are?the?rights?owner’s?contact?details:
-- apenn@lsk-iplaw.com.
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For?any?other?reason,?please?explain?to?us?why?you?were?warned?in?error?so?that?we?can?investigate?the?case.
What?happens?if?I?do?not?provide?the?requested?information?
If?we?do?not?receive?the?requested?information,?your?listings?will?remain?inactive.
ASIN:***********
Complaint?ID: ******
You?can?view?your?account?performance?(https://sellercentral.amazon.c ... l_warn)?or?select?Account?Health?on?the?home?screen?of?the?Amazon?Seller?app?on?your?iOS?or?Android?device.?The?Account?Health?dashboard?shows?how?well?your?account?is?performing?against?the?performance?metrics?and?policies?required?to?sell?on?Amazon.
--?iOS:?https://itunes.apple.com/us/app/amazon-Seller/id**********
--?Android:?https://play.google.com/sto***********=en
Sincerely,?Amazon.com
13 個回復(fù)
service - 虛心學(xué)習(xí)
贊同來自: 聚變藍(lán)貓
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1、開asin不可售的case問客服,侵權(quán)的是哪個專利,專利號是多少
2、https://lsk-iplaw.com/contact/ ,這個機(jī)構(gòu)的聯(lián)系方式,可以電話或者郵件問一下他們有沒有投訴過你,報投訴ID,賬戶名等?
3、嘗試多次查不到的話,可以找服務(wù)商反查一下投訴人信息,看一下是不是被國內(nèi)的惡搞投訴