產品是尿布墊-記憶棉，沒有下架郵件，就是提示商品有移除風險
很奇怪的一點是：我們把資料通過郵件發(fā)送審核團隊，他們表示資料可以通過，但是我們實際提交卻立馬被拒。也不是每次被拒都會有回復。

以下是回復的郵件：
Hello from Amazon,
We are unable to move forward with the approval process, as we still have not received the requested compliance documentation. The documents submitted do not meet our requirements.

We are closing this case. We are unable to provide further information on this case unless you submit the required documentation as listed below:

The CPC submitted is contains inaccurate information.

To move forward with the approvals process for your product, please resubmit the document with the following updated information:

? All the testing lab names, complete mailing address, and phone number matching the lab name on the submitted test report

We are contacting you because the image submitted does not show all the information that we require to proceed with our review process.

Please submit clear images that display:

o CPSA Section 14(a)(5) (Tracking Label);

Amazon cannot be listed as Importer of Record (IOR). For more information, visit our import and export inventory help page at?https://sellercentral.amazon.c ... K6Y7.

For information on our CPC compliance requirements, see our help page at?https://sellercentral.amazon.c ... 3K6Y7

For information on our compliance requirements and details on how to submit the documents, see our help page at?https://sellercentral.amazon.c ... K6Y7.

For further information on Children’s Product Certificates refer to the Consumer Product Safety Commissions website at?https://www.cpsc.gov/Testing-C ... -CPC.

We appreciate your cooperation on this important matter.

Thank you,

Amazon Product Compliance


To contact us again on this issue.

In Seller Central, please go to your Account Heath Dashboard Product Compliance Requests page or use the following link:?https://sellercentral.amazon.c ... 1541.

In Vendor Central, please go to your Vendor Certificates Compliance Document Requirements page or use the following link?https://vendorcentral.amazon.c ... 1541.

This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
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總結下來好像就是兩點問題：1.All?the?testing?lab?names,?complete?mailing?address,?and?phone?number?matching?the?lab?name?on?the?submitted?test?report
2.o?CPSA?Section?14(a)(5)?(Tracking?Label);這個要清晰圖片
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疑問：1.我提交的認證都包含以下信息，但是仍然被拒，請問被拒原因是否就是以上總結的那2點，我是否解讀正確？還有沒有其他忽略的點？
1、產品信息
2、產品適用的所有的法規(guī)和條列
3、進口商或制造商（美國本土）的信息：
4、支撐證書的檢測結果檔案持有人的信息：
5、產品生產日期和地址，生產日期必須到年月，地址必須到城市；
6、檢測時間和地址或者證書基于的檢測報告
7、第三方檢測機構信息（CPSC認可的實驗室）
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2.服務商說相關信息圖替換成包裝圖，是否該聽？
3.第2點原因，我的追蹤標簽的格式是否有問題？清晰度夠嗎？為啥亞馬遜覺得不夠清晰？
4.test/cpc證書要保持一樣的電話格式？（認證和檢測報告我沒有放在附件里）
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求大神解答！
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