社區(qū) 發(fā)現(xiàn) Amazon 帳戶(hù)被鎖定,您的帳戶(hù)因?yàn)E用亞馬遜服務(wù)而被...
帳戶(hù)被鎖定,您的帳戶(hù)因?yàn)E用亞馬遜服務(wù)而被鎖定,一直登錄不成功,前臺(tái)鏈接可售,是什么原因?該怎么辦?【已解決】
Account locked
Your account has been locked for misuse of Amazon’s services. We have sent you an email with additional information.
但我郵箱沒(méi)有收到任何關(guān)于賬戶(hù)有問(wèn)題的郵件,賬戶(hù)績(jī)效一直很正常,沒(méi)有違規(guī)行為。
求教遇到這個(gè)問(wèn)題的大佬 該怎么辦?

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2022.2.13更新:
1,在https://sellercentral.amazon.com/cu/help/contact-us? 開(kāi)case,得到回復(fù)是買(mǎi)家賬戶(hù)問(wèn)題:
Hello from Amazon Selling Partner Support,
We understand your concern regarding your selling account status. After careful review, we have determined the issue preventing you from logging into your Seller Central account resides with your Amazon consumer account.
Please contact Customer Service to resolve the issue and regain access to your Seller Central account.
You can contact Amazon Customer Service by phone, chat or e-mail through the Contact Us link found on any Amazon Help page.
You can give Customer Service a call at our toll free number: 1-866-216-1072. Customers outside the United States can call 1-206-266-2992. Customer Service is available 24 hours a day, 7 days a week.
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2,凌晨打1-866-216-1072電話(huà)好多次,才碰到一個(gè)好點(diǎn)的客戶(hù)發(fā)了一封郵件:
Hello,
We believe that an unauthorized party may have re-accessed your account. To protect your information, we have:
-- Disabled the password to your account. You can no longer use the same password for your account.
-- Reversed any modifications made by this party.
-- Canceled any pending orders.
-- Restored any gift card balance that may have been used. It may take 2 to 3 days for the gift card balance to be restored.
-- Disabled the Two Step Verification in your account. Please reactivate if appropriate.
Please allow 2 hours for these actions to take effect. After 2 hours, contact Customer Service to regain access to your account.
Customers in the United States: 1-800-388-5512 Customers in Canada: 1-877-345-3364?
International customers: 1-206-577-1205?
Please ask to be transferred to the Account Change department for help.
In the meantime, we recommend that you do not use the same password that you use on other sites, including your email provider. Actively monitor all your accounts, including your email, and any unauthorized change to auto forwarding/deletion rules of your email setting. We also recommend that you review all recent activity in your payment methods, and report any unauthorized charges to your financial institution.
Once you regain access to your account, you may need to:
-- Re-enter your complete payment method information the next time that you place an order.
-- Re-enter any addresses that you recently added to your account.
-- Check your subscriptions, if you have any. You may need to update them.
To ensure the safety of your account, please enable Two Step Verification on your account by going to Your Account > Login & Security > 2SV Settings.
To learn more about Two Step Verification and what you can do to secure your account, please visit our Security & Privacy page:
https://www.amazon.com/gp/help ... 51434?
Sincerely,
Account Specialist
Amazon.com?
https://www.amazon.com?
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3,過(guò)了2小時(shí)我再次登錄賬戶(hù),提示報(bào)錯(cuò)變更為:
Help us protect your account
We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance.

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我打1-800-388-5512電話(huà)轉(zhuǎn)Account Change 部門(mén)處理,他們無(wú)法幫忙解封,說(shuō)要上報(bào)賬戶(hù)專(zhuān)家,要我等24-48小時(shí)郵件回復(fù)。 心涼涼,好艱難
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4,我沒(méi)有設(shè)置子賬號(hào),買(mǎi)家賬戶(hù)用這個(gè)郵箱登錄也是同樣的報(bào)錯(cuò)無(wú)法登錄,晚上打電話(huà)是美國(guó)本地客服接,白天打電話(huà)是印度客服接,感覺(jué)印度客服權(quán)限差些,接下來(lái)打算晚上接著打電話(huà)
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有遇到這個(gè)問(wèn)題的大佬們,請(qǐng)?zhí)峁┬┠芸焖俳鉀Q這個(gè)問(wèn)題的思路和話(huà)術(shù),感激不盡!
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2022.2.15更新:
今天登陸成功了! 答友說(shuō)是亞馬遜的bug導(dǎo)致163郵箱不能注冊(cè),也影響了163郵箱的登陸,現(xiàn)在bug修復(fù)了,可以正常登陸了。
害我擔(dān)心好幾天都沒(méi)睡好T_T
11 個(gè)回復(fù)
是涼茶啊 - 自發(fā)貨,501個(gè)亞馬遜站點(diǎn)
贊同來(lái)自: 拾壹2022