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所在分類:  Amazon 所屬圈子: Amazon Amazon各類申訴

2個不同資料注冊的賬戶關聯,如何申訴?是否有遇到一樣情況的朋友指點迷津,請教大家,萬分感謝

發(fā)帖1次 被置頂1次 被推薦0次 質量分1星 回帖互動254次 歷史交流熱度24.62% 歷史交流深度0%
情況如下:2個賬戶,A和B
A和B在注冊亞馬遜的時候,用的是完全不一致的資料注冊的。

近期A賬戶因為產品被判違禁品,銷售違禁品被永久停用。
B賬戶收到關聯郵件,說關聯A賬戶。
B賬戶沒有跟賣A賬戶的任何產品,完全與A賬戶是沒有任何關系。

仔細檢查A和B賬戶的資料,完全不一致。
1:初步認為A賬戶和B賬戶地址關聯的可能,A賬戶和B賬戶地址是同一棟樓,門牌號不一致。A賬戶某某樓318,B賬戶某某樓618,會不會是地址關聯的可能?

2:申訴問題:A賬戶現在的情況是很難申訴回來,申訴B賬戶只能通過2個思路:
1:選項2:曾經擁有該帳戶/曾經是權利所有者但不再擁有它/不再擁有帳戶權利。
2:被誤停用,證明和A賬戶沒有任何關系。

請問哪個思路申訴的成功率會高一些?

這種賬戶關聯有沒有申訴成功的可能?

拜托大家指點迷津,不勝感激!
QQ截圖20211228173500.png
已邀請:
[b]如果能排除非同套資料,那么單獨救B也不是不行,我們目前成功的上百起案例中,絕大部分都是單獨救關聯被封店鋪,之前的違規(guī)賬號基本都放棄了,其實關聯這種問題多說無益,A-B之間關聯,A因為違規(guī)被封店,B受到牽連,觸發(fā)關聯封店,這種A救不回來的情況下,只一個辦法,就是單獨申訴B(同套資料關聯,屬于死胡同,幾乎無解,這里講的是關聯到非同套資料、不認識的店鋪等)
以下分享三個關聯申訴模板給您,希望能幫到您,但前提是千萬不要照抄
一定要結合自己實際情況來改動,如果以下三個模板未能幫到您的話,也可以sx我
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一、This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.

We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.

Because I have to go on business trips regularly,

Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?

Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.

We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.

But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account?

I look forward to your reply, thank you deeply!
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二、Dear Amazon,

Thank you for opportunity of appealing and reviewing our account.

For the further, better development, we had taken steps to solve the problem and all the measures had been implemented.

On 24 Aug 2017,,When we received your notifications,it draws our highly attention.We have analyzed the reasons and taken a series of measures to solve this problem.

First, I am foolish to lend my credit card to my friend (bound to the US buyer account), because of the trust between friends, I am willing to pay for a friend’s merchandise, but I do not know this will make my account Freeze until the warning letter arrives, I know my approach is very stupid, my friends know also very regret after, my dear Amazon please check your friend’s buyer account is?candicelin549@gmail.com. We have deleted The credit card information added by the buyer’s account will not affect the payment function of the seller’s account.

Please believe that this seller account is my own registered, I only have a seller account!

Second, we have 4,000 products in the warehouse, here is all my possessions, i will be ready to send to the FBA, prepare for the Amazon season, if i can not sell the product on top of me, i will lose everything for me, my family Everything around life. Please,Please,We expect amazon to be able to treat us as appropriate

a new seller, we need to continue to strengthen the study of Amazon policy and guarantee this problem does not happen again

Besides, I have added the attached documents for investigation:

1.Business license picture

2.Passport

3.Credit card

4.product invoices

Thank you for reviewing.Please feel free to contact us if there is any further action we need to take.Looking forward to your reply!

Looking forward to your reply

Kindly regards

Sincerely

店鋪名Team
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三、在附帶一份中文版的申訴模板,切記勿直接照抄
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您好!感謝您及時提醒我們業(yè)務中的風險問題?,F在為了解決賬號內存在的問題,我們對此進行了深入探討和調查。
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調查認為:我的賬戶被錯誤停用。
我請求恢復我的賬戶,詳情請查看我提交的說明。
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在2021年9月1日,我收到了賬戶因關聯而被停用的通知,我立即聯系了賬戶狀況團隊,在其指導下我對以下可能關聯的問題進行了排查:
1.我司在今年2月11日收到了招商經理注冊邀請,我完成了視頻驗證及明信片驗證,直到1月31日才完成創(chuàng)建我的亞馬遜賬戶,這是我第一次注冊亞馬遜。(請查看我所提交的證據)

2.由于亞馬遜是我司拓展的新業(yè)務,只聘請了一位員工全權負責此賬號的管理和運營,并且至今無人事變動。(請查看聘用合同)

3.我司1月起從選品、采購、運營全流程均由一位人員全權負責。(請查看采購發(fā)票據)

4.從完成注冊賬號以來,我司賬號一直在一臺電腦登錄,并未更換過電腦,電腦IP:XXXXX。(請查看IP截圖證據)

5.通過賬戶狀況團隊提供的線索,我們審查發(fā)現我司法人:XXX,同時擔任深圳市XXXX有限公司的監(jiān)事,但XXX公司為自然人獨資企業(yè),而XXX并不持有股份,也不是受益人,所以并沒有違反亞馬遜的政策。

6.我司營業(yè)執(zhí)照、法人身份及地址證明所有資料真實有效,獨立辦公環(huán)境,所以并不存在虛假資料或賬號信息泄露。(請查看公司地址證明、法人地址證明)

以上所述包括證據均為真實有效,我司可負相關法律責任。
作為亞馬遜的專業(yè)賣家,我司主要收入來源為亞馬遜,我們會閱讀平臺上的所有政策法規(guī),并自覺遵守這些政策法規(guī),我們在此確認,我們絕不會違反亞馬遜的政策、法規(guī)、條款等進行任何操作。
確認此次為錯誤停用,如需其它配合,請指示。
再次請求恢復我司的賬號。
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