社區(qū) 發(fā)現(xiàn) Amazon 美國(guó)站賬號(hào)被封了,原因是知識(shí)產(chǎn)權(quán),產(chǎn)品關(guān)...
美國(guó)站賬號(hào)被封了,原因是知識(shí)產(chǎn)權(quán),產(chǎn)品關(guān)于pokemon,現(xiàn)在店內(nèi)所有l(wèi)isting被查封刪除,同行競(jìng)品好幾個(gè)之前觀察的都是正常售賣,也是中國(guó)賣家,為什么我被封店了,產(chǎn)品和他們完全一樣,不過(guò)我的供應(yīng)商沒(méi)有版權(quán)授權(quán)書(shū),不確定他們有沒(méi)有
2. 有的產(chǎn)品發(fā)了海運(yùn),目前在途,后面到了還能移庫(kù)存嗎? 因?yàn)閘isting被刪除,只剩下有庫(kù)存的產(chǎn)品在Fix stranded inventory可以操作
3. 同行競(jìng)品好幾個(gè)之前觀察的都是正常售賣,也是中國(guó)賣家,為什么我被封店了,產(chǎn)品和他們完全一樣,不過(guò)我的供應(yīng)商沒(méi)有版權(quán)授權(quán)書(shū),不確定他們有沒(méi)有
我還有另外一個(gè)店鋪的鏈接也是賣這個(gè)產(chǎn)品,也收到績(jī)效不過(guò)沒(méi)有進(jìn)行申訴,直接移庫(kù)了所以沒(méi)事,這個(gè)是因?yàn)槲疑暝V了反而封店的吧(哭了)
8 個(gè)回復(fù)
阿海@三只螞蟻 - 長(zhǎng)風(fēng)破浪會(huì)有時(shí) 直掛云帆濟(jì)滄海
贊同來(lái)自:
如果是玩具,據(jù)我所知,寶可夢(mèng)并未授權(quán)給國(guó)內(nèi)任何一家公司,除玩具外,國(guó)內(nèi)拿到授權(quán)的好像只有兩家公司一家是上海精臣和北京優(yōu)揚(yáng)
好,言歸正傳,首先通過(guò)您的描述,可以判斷問(wèn)題為賬號(hào)侵權(quán)(暫定為侵權(quán),我個(gè)人認(rèn)為也有可能是真實(shí)性問(wèn)題)但您這個(gè)賬號(hào)侵權(quán)和一般的賬號(hào)侵權(quán)還是不一樣的,寶可夢(mèng)的知名度,我想不用太多贅述,只能說(shuō)本身無(wú)授權(quán)的話,誰(shuí)死誰(shuí)活,全看命
但現(xiàn)在肯定要試一試,看看能否逃出亞馬遜的五指山,這就得看poa的專業(yè)性和準(zhǔn)備材料的齊全
賬號(hào)侵權(quán)的申訴思路可以簡(jiǎn)單的做個(gè)分享。
首先得將侵權(quán)產(chǎn)品全部刪除,如果還有FBA就把FBA庫(kù)存刪除,順帶截圖移除庫(kù)存訂單的英文界面以及發(fā)移除FBA庫(kù)存訂單ID
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其次將其余全部!先停售!全部!產(chǎn)品close掉(調(diào)成英文界面就知道close在哪里了)
提示:如果sku太多,可以先不需要禁售,但是如果有類似侵權(quán)的一定要禁售或者刪除
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這兩步結(jié)束后,再去進(jìn)行以下申訴店鋪的步驟
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-資料上有進(jìn)貨發(fā)票和其他有效證明可以提交作為輔助(發(fā)票對(duì)于大部分申訴都是極為重要的,有條件的哪怕目前店鋪沒(méi)有問(wèn)題,以后再進(jìn)貨時(shí),最好能開(kāi)取發(fā)票,普票就行)
-說(shuō)明已經(jīng)在第一時(shí)間刪除產(chǎn)品并保證不在銷售
-加大產(chǎn)品品牌/專利/真?zhèn)畏矫娴臋z測(cè) 100%確定沒(méi)有問(wèn)題才會(huì)上架
-組建專人團(tuán)隊(duì)負(fù)責(zé)核查產(chǎn)品信息:外觀/品牌/工廠資質(zhì)等
-提供供應(yīng)商的聯(lián)系信息管網(wǎng)等證明有正規(guī)的進(jìn)貨渠道
-保證不再犯錯(cuò)
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下面附個(gè)賬號(hào)侵權(quán)的模板給您,希望能幫到您!
重要的事說(shuō)三遍!
切勿直接照抄??!根據(jù)自己的真實(shí)情況去做修改??!
切勿直接照抄!!根據(jù)自己的真實(shí)情況去做修改??!
切勿直接照抄??!根據(jù)自己的真實(shí)情況去做修改??!
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Dear sir/madam,
Thanks for your patience about our issue. We extremely apologize for the inconvenience to you.
We got to recognize that we made a mistake and may infringe the intellectual property rights of others. When we received your email about this issue we have created remove order of our?FBA?stock to prevent the similar complaint. Now we have send an email to
amazonsupport@XXX.com
at June 15, 2017 plead them to withdraw the complaint and we have to make a commitment to them: we will never sell this products again in the future and to our behavior made the most sincere words of apology, and we also Cc the email to Amazon, but we haven’t received any responded up until now. We will keep our eyes on this issue and I hope that we can find an amicable solution to this issue through the consultation process.
We take the following measures after we got your email:
1. Since we got the Warning Notice of Intellectual Property Rights Infringement about our ASIN: 侵權(quán)的ASIN碼 may infringe the intellectual property rights of others, we have remove all the inventory stop selling at first time, now we have deleted this listing now and we no longer sell it again.
2. We have contact the rights owner for retracting the complaints and made the most sincere words of apology, but we haven’t received any responded up until now, we will closely watch the reply.
About this issue, we have taken the following steps to help us to resolve the issue and prevent similar complaints.
1. We have checked all the listing detail from title, image, description and bullet point to ensure have no information in misunderstanding. And we are firmly deleting all the listings that could show any signs of conflicts with intellectual property rights.
2. We have establish the professional handling team to take care of listing 100% match on description, images, bullet points, & search terms, etc. Never make more mistakes of the Product Design or Brand.
3. We have organized our own research department to make sure we can sell our own products with our own design & model instead of purchasing from our supplier, to prevent any possible infringement problems on Trademarks & Packages & Design.
4. All of the email or complaint answered and resolve under 24 hours. Provide a good after-sales service.
Hope you can give me a chance again. If there’s any other information you need, please feel free to contact us.
Yours sincerely,店鋪名 Appeal Service
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