品牌旗艦店問題：標(biāo)題下方品牌的位置無法顯示 visite the store

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現(xiàn)狀：美國站，品牌備案已成功，店鋪頁面也已經(jīng)設(shè)置好，品牌推廣廣告也有啟用，搜索結(jié)果里面也能看到做的品牌廣告，A+頁面的功能也是有的， VINE 功能之前也試過。
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遇到的問題：listing頁面中，品牌那里直接顯示的是品牌，無法跳轉(zhuǎn)掉品牌店鋪頁面，也不像其他賣家的頁面那樣，listing 頁面顯示 Visite the XXXX store.
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所以，想知道有人遇到這樣的問題嗎？要怎么解決？我已經(jīng)網(wǎng)上搜索了，但是，沒有找到靠譜的解釋，如果聯(lián)系亞馬遜客服的話，也不確定這個問題該怎么描述才能讓亞馬遜客服明白。謝了
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update Nov-10,2021，廣告客服轉(zhuǎn)到品牌客服，又轉(zhuǎn)回廣告客服，客服回復(fù)說是測試中的功能，僅受邀客戶可以使用，暫時無法人工干預(yù)，只能等正式上線之后才能開放給所有品牌賣家。
估計(jì)是沒其他辦法了。

15 個回復(fù)

倦憊Fate - 人生如逆旅我亦是行人

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1.如果確認(rèn)旗艦店已過審核上線直接找廣告團(tuán)隊(duì) 更新權(quán)限即可沒有自動更新權(quán)限是因?yàn)槟闫放飘?dāng)初注冊的分類和現(xiàn)在ASIN上的分類不一致無法重定向（我等了大概一周的樣子）
2.怎么確認(rèn)是否已刷新權(quán)限？點(diǎn)擊你標(biāo)題下的品牌可直接進(jìn)去你的旗艦店而不是關(guān)鍵詞結(jié)果則成功
3.提交隨附文件證明你可以用此品牌a+、旗艦、但品牌處不是visit the XXXX store
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開CASE的路徑要找廣告團(tuán)隊(duì)哦
給你發(fā)一下我們的回復(fù)?
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I understand that you are concerned regarding the brand name displaying under the ASIN instead of "visit the live store".

Please note, the option "visit the live store" which is showing up instead of brand name is feature which is in beta phase. This is why its not showing up for all the advertisers.

Our advertising team continuously keeps testing new features to provide better customer experience on website.

There is no difference between these two options. They are one and the same, if the seller has brand store both the options will redirect to live brand store. You will be notified if the feature is completely launched.

Upon checking I see that the ASINs are not redirecting to the brand store when clicked on the brand: XXXXXX on the detail page.

This is because product types like : outdoor living were not listed under the brand: xxxxxxx so the ASINs were not getting redirected to the store when clicked on the brand.

I have gone ahead and listed the product type under the brand. Please allow 4 days for the system to propagate these changes.

Rest assured, after 4 days these ASINs will be linked to the store when clicked on the brand:XXXXXX

We appreciate your understanding regarding this.