社區(qū) 發(fā)現(xiàn) Amazon 賣得很好的產(chǎn)品突然被幾家跟賣,用品牌趕之...
賣得很好的產(chǎn)品突然被幾家跟賣,用品牌趕之后listing變狗,收到郵件:您在產(chǎn)品詳細(xì)信息頁面中添加了不正確的信息,需要校正的屬性:品牌. 請問這種情況該怎么申訴?
We are contacting you because you have added inaccurate information to product detail pages.
Why did this happen?
Sellers on Amazon.com are not allowed to add inaccurate information to product detail pages.
We’re here to help.
To learn more about this policy, search for “Condition Guidelines,” “Prohibited Seller Activities and Actions,” and "Product detail page rules" in Seller Central Help.
Here are examples of your listings that do not follow this policy:
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Detail Pages Needing Correction
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ASIN: B0XXXXXXX
Attribute Needing Correction: brand?
We have canceled the listings mentioned above.
How do I reactivate my listings?
Please modify your product and product detail page to ensure they do not violate Amazon listing policies.
To edit your ASINs:
1. In the Inventory section of Seller Central, select Manage Inventory.
2. Search for the ASIN you would like to edit and click Fix Stranded Inventory.
3. Edit the inactive ASIN by updating the current page.
4. Save, then appeal with a description of what you have fixed on the product detail page.
Once we review the product detail page and determine the policy issue has been addressed, we will reinstate the ASIN.
Have your listings been removed in error?
If you believe there has been an error, please tell us why. Your explanation should include the following information:
-- The reason the listing does not violate our Product Detail Page policies.
How do I submit this information?
If you are appealing an action taken on your listings for an Amazon Listing Policy violation:
1. Navigate to “Listing Policy Violations” in the “Product Policy Compliance” section in Account Health (https://sellercentral.amazon.c ... em_mpa).
2. Locate the deactivation record for the product listings you want to appeal.
3. Click on the Appeal button next to the record to submit your appeal to reactivate your listings.
What happens if I do not provide the requested information??
I
中文版:
你好,
我們正在與您聯(lián)系,因?yàn)槟诋a(chǎn)品詳細(xì)信息頁面中添加了不正確的信息。
為什么會這樣?
不允許Amazon.com上的賣家向產(chǎn)品詳細(xì)信息頁面添加不正確的信息。
我們在這里為您提供幫助。
要了解有關(guān)此政策的更多信息,請在賣方中心幫助中搜索“條件準(zhǔn)則”,“禁止的賣方活動和行動”和“產(chǎn)品詳細(xì)信息頁面規(guī)則”。
以下是您的列表中不遵守此政策的示例:
-------------------------------------
詳細(xì)頁面需要更正
-------------------------------------
ASIN:B0XXXXXXXX
需要校正的屬性:品牌
我們已經(jīng)取消了上面提到的清單。
如何重新激活我的列表?
請修改您的產(chǎn)品和產(chǎn)品詳細(xì)信息頁面,以確保它們不違反亞馬遜上市政策。
要編輯您的ASIN,請執(zhí)行以下操作:
1.在賣方中心的“庫存”部分中,選擇“管理庫存”。
2.搜索您要編輯的ASIN,然后單擊“修復(fù)滯留庫存”。
3.通過更新當(dāng)前頁面來編輯不活動的ASIN。
4.保存,然后在產(chǎn)品詳細(xì)信息頁面上對您已解決的問題進(jìn)行描述。
一旦我們查看了產(chǎn)品詳細(xì)信息頁面并確定政策問題已解決,我們將恢復(fù)ASIN。
您的列表是否被錯誤刪除?
如果您認(rèn)為有錯誤,請告訴我們原因。您的解釋應(yīng)包括以下信息:
-列表未違反我們的“產(chǎn)品詳細(xì)信息頁面”政策的原因。
如何提交此信息?
如果您針對違反亞馬遜上市政策的行為對您的清單采取行動,請執(zhí)行以下操作:
1.導(dǎo)航至帳戶運(yùn)行狀況(https://sellercentral.amazon.c ... m_mpa)中“產(chǎn)品策略合規(guī)性”部分中的“列出違反策略的行為”。
2.找到您要上訴的產(chǎn)品列表的停用記錄。
3.單擊記錄旁邊的“申訴”按鈕以提交您的申訴以重新激活您的列表。
如果我不提供所要求的信息怎么辦?
?
12 個回復(fù)
dingdo - 深圳老劉
贊同來自: scintilla 、 innnee