社區(qū) 發(fā)現(xiàn) Amazon 產(chǎn)品已經(jīng)收到亞馬遜三次警告了，假如有四次...
產(chǎn)品已經(jīng)收到亞馬遜三次警告了，假如有四次直接停止報(bào)價(jià)，不想丟掉這個(gè)產(chǎn)品，請(qǐng)問(wèn)有什么好辦法
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電子產(chǎn)品
客戶(hù)評(píng)價(jià)和退貨率太高，產(chǎn)品其實(shí)沒(méi)啥問(wèn)題的，主要是電子產(chǎn)品的通病擺在那里，然后我基本不S單銷(xiāo)量也就中等，比不上經(jīng)常S單的大賣(mài)，上次已經(jīng)收到郵件警告了，說(shuō)再有這種情況的話(huà)，會(huì)停止我們的報(bào)價(jià)
前面兩次都是些行動(dòng)計(jì)劃就完事了，最后這警告嚇?biāo)牢伊?br /> 不打算放棄這個(gè)產(chǎn)品，假如真的這個(gè)產(chǎn)品被暫停報(bào)價(jià)刪除了，請(qǐng)問(wèn)一下各位有什么好辦法
現(xiàn)在也不敢補(bǔ)貨，跟賣(mài)好像不大行，刪除報(bào)價(jià)的話(huà)好像連ASIN夜刪掉了，我好像也跟賣(mài)不了
新建一個(gè)ASIN有覺(jué)得沒(méi)有原來(lái)的老的好......
實(shí)在是不知道咋想.
客戶(hù)評(píng)價(jià)和退貨率太高，產(chǎn)品其實(shí)沒(méi)啥問(wèn)題的，主要是電子產(chǎn)品的通病擺在那里，然后我基本不S單銷(xiāo)量也就中等，比不上經(jīng)常S單的大賣(mài)，上次已經(jīng)收到郵件警告了，說(shuō)再有這種情況的話(huà)，會(huì)停止我們的報(bào)價(jià)
前面兩次都是些行動(dòng)計(jì)劃就完事了，最后這警告嚇?biāo)牢伊?br /> 不打算放棄這個(gè)產(chǎn)品，假如真的這個(gè)產(chǎn)品被暫停報(bào)價(jià)刪除了，請(qǐng)問(wèn)一下各位有什么好辦法
現(xiàn)在也不敢補(bǔ)貨，跟賣(mài)好像不大行，刪除報(bào)價(jià)的話(huà)好像連ASIN夜刪掉了，我好像也跟賣(mài)不了
新建一個(gè)ASIN有覺(jué)得沒(méi)有原來(lái)的老的好......
實(shí)在是不知道咋想.
倒計(jì)時(shí)：
5 個(gè)回復(fù)
? 久柒 ??
贊同來(lái)自: ChenXQ
Greetings from Fulfillment by Amazon,
After investigating customer issues with ASIN?XXXXXXX? we have determined that there are consistent issues with this product that have not been addressed. ?We previously received your plan of action for the same ASIN on 12/30/2019 provided in, Case ID:?XXXXXXXX?addressing the issues. Since reinstating your offer, there have been enough customer issues with this ASIN that there has been another investigation into the chronic defective issues. We have previously coached you 2 times before on chronic defective issues regarding this ASIN
Initial Coaching - Feb 27, 2020 - Case ID: XXXXXXX
2nd Coaching - Dec 30, 2019 - Case ID: XXXXXXX
3rd Coaching - Oct 01, 2019 - Case ID: XXXXXXX
As this is now at least investigation number 3 into this ASIN. You have 7 days to reply with the following information:
1. A new plan of action for how you will address and fix the customer issues, please provide documentation of all product improvements that are proposed.
2. Confirmation that your inventory currently stored in our FCs has the same update that you indicate in your plan of action.
a. If it does not, please create a removal request for this inventory to prevent further issues for customers.
During these 7 days, your offer will be down and you will not be able to include this ASIN on any FBA Shipments. If you do not reply with an appropriate plan of action within 7 days, your offer will remain down, your inventory will be made unfulfillable, and you will need to reach out to Seller Support to begin the process of appeals for this listing suspension.
This is your final opportunity to improve your ASIN offer performance with an impactful plan of action. A continued high rate of negative customer return feedback may result in a permanent removal of your ASIN offer from FBA.
For your convenience, we have attached a document with a formatting that we have found helpful when creating a plan of action. If your company or manufacturer already uses a form similar to this, please feel free to use that instead.
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