社區(qū) 發(fā)現(xiàn) Amazon 美國(guó)賬號(hào)suspended 被投訴侵權(quán)，...
美國(guó)賬號(hào)suspended 被投訴侵權(quán)，沒(méi)提及具體產(chǎn)品和無(wú)權(quán)利人聯(lián)系方式，怎么辦？
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求解，
兩個(gè)問(wèn)題，
但是，涉及該US 賬號(hào)的 FBA 專線 備貨還在路上。大家怎么解決 賬號(hào)被封時(shí)? FBA 空運(yùn)專線備貨還在運(yùn)輸途中的問(wèn)題？? 一般Amazon FBA 會(huì)拒收，
還是Amazon簽收 ，然后找Amazon 申請(qǐng)退貨到 第三方物流公司美國(guó)倉(cāng)庫(kù)？ ？
"
Your Amazon.com selling privileges have been removed
?查看通知標(biāo)題 2016-9-2 (幾分鐘前)
Hello,
You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.
Please email pq-review@amazon.com with the following supporting documents:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.
To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.
To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.c ... rmance).
We look forward to hearing from you.
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com“
?
兩個(gè)問(wèn)題，
- US 賬號(hào)收到notification 告知 因侵權(quán)被凍結(jié)，
但是，涉及該US 賬號(hào)的 FBA 專線 備貨還在路上。大家怎么解決 賬號(hào)被封時(shí)? FBA 空運(yùn)專線備貨還在運(yùn)輸途中的問(wèn)題？? 一般Amazon FBA 會(huì)拒收，
還是Amazon簽收 ，然后找Amazon 申請(qǐng)退貨到 第三方物流公司美國(guó)倉(cāng)庫(kù)？ ？
- US 被告知侵權(quán)凍結(jié)，但是連具體什么產(chǎn)品也沒(méi)有提及？也沒(méi)有權(quán)利人聯(lián)系方式。大家有遇到這種情況怎么解決的？
"
Your Amazon.com selling privileges have been removed
?查看通知標(biāo)題 2016-9-2 (幾分鐘前)
Hello,
You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.
Please email pq-review@amazon.com with the following supporting documents:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.
To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.
To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.c ... rmance).
We look forward to hearing from you.
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com“
?
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