請教一下，申請白名單時遇到無備案的5461問題怎么解決啊？

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最近品牌備案一直被拒就想先申請下白名單用下，先上產(chǎn)品，但是遇到5461問題，顯示品牌已經(jīng)申請了，但是我們之前就沒有申請過白名單，不確定是不是之前找的服務(wù)商搞出來的，因?yàn)樗麄兊谝淮谓o我們做備案的時候整的是授權(quán)的辦法，都到了收驗(yàn)證碼的環(huán)節(jié)，但是被我們指出來之后就沒做了，之后后面?zhèn)浒敢矝]有成功。所以不確定是不是他們這一步導(dǎo)致的。
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更新最近的問題，提交了所有的資料說是我們不生產(chǎn)Light，但是我們品牌注冊的商品范圍里是有這個類別的

Hello from Amazon Seller Partner Support,
Receive a warm greeting from Aaliyah, it will be a pleasure for me to support you in resolving this issue today. We understand you are having issues with adding a product. After further investigation, we have found the following as per our investigation, we were able to find that brand: “XXXXX” does not manufacture products of “Light” category. You cannot be approved to list product “XXXXXX 40W 6000K White LED Light Bulb for Trunk Automobile”. Thank you for your understanding on this issue, and we apologize for any inconvenience this could have caused. To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction. Were you satisfied with the support provided?
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這是我們品牌的注冊的范圍
Goods and Services IC 011. US 013 021 023 024 031 034. G & S: Bicycle lights; Ceiling lights; LED lamps; LED light assemblies for street lights, signs, commercial lighting, automobiles, buildings, and other architectural uses; LED light bulbs; LED lights for automobiles; Lighting apparatus for vehicles; Lights for vehicles; Motorcycle lights; Reading lamps. FIRST USE: 20230221. FIRST USE IN COMMERCE: 20230221