知無不言的朋友們
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大家好
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我3月11號3個美國店鋪同時被封，封店郵件都一樣，郵件如下
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Dear Seller, Your Amazon.com Seller account has been deactivated. Your listings have been removed. Please ship any open orders to avoid further impact to your account. Why is this happening? Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. This includes, but is not limited to, placing fake orders to hold a competitor’s inventory. Amazon’s policy regarding attempting to damage or abuse another Seller, their listings or ratings can be found at https://sellercentral.amazon.com/gp/help/G1801. How do I reactivate my account? To reactivate your account, please send a plan of action that explains: -- The names, email addresses, physical addresses, and/or phone numbers of any third parties involved in this activity. -- Copies of all written communications with third parties involved in this activity. -- Evidence of payments made to any third parties involved in this activity. -- A description of how you learned about the third parties and how you each conducted activities. How do I send the required information? To reactivate your account, please visit account health (https://sellercentral.amazon.c ... hboard) and click the “Reactivate My Account” button to submit necessary information. What happens if I do not send the requested information? You have 90 days after receiving this notification to either provide a valid appeal or choose not to appeal. After that time, you may contact disbursement-appeals@amazon.com to request your funds. We will conduct a separate investigation to evaluate your account. The policies we put in place are to protect our customers and selling partners. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our Policies, we may withhold some or all funds in your account. We're here to help. If you have questions about this action, please contact us at https://sellercentral.amazon.com/cu/contact-us. Additionally, please find general guidance for creating a plan of action at https://sellercentral.amazon.c ... 3610. Has your account been deactivated in error? If you believe there has been an error, please submit an explanation. Your explanation should include the following information: -- Evidence or examples that demonstrate that your account complies with our policies -- How your account has not violated our policy regarding not attempting to damage or abuse another seller, their listings or ratings You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS App (https://itunes.apple.com/us/ap ... mt%3D8) -- Android App (https://play.google.com/store/ ... Den_US)Sincerely, Seller Performance Team Amazon.com http://www.amazon.com?
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問了很多服務(wù)商，都說是趕跟賣，但我們沒有趕過跟賣，其中一個店鋪1年前有少量S單（10單左右），另外的2個店鋪沒有刷過單，3個店鋪都是同一個品牌，目前還有一個店鋪是這個品牌的，是正常的，所以應(yīng)該不是品牌連坐
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目前其中一個店鋪找服務(wù)商按趕跟賣申訴，已經(jīng)3-4次了，沒有通過（申訴跨度快1個月了）
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這周查了死因，請查看附件（賣方因使用漏洞和/或服務(wù)提供商提取他們無權(quán)訪問的信息而被強制執(zhí)行），還是不清楚什么原因?qū)е路獾辏?br /> ?
后臺軟件只有2個，一個是PINGPONG 一個是領(lǐng)星ERP
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如果有相同經(jīng)歷又申訴成功的，麻煩分享一下，萬分感謝，