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所在分類:  Amazon 所屬圈子: Amazon Amazon各類申訴

賣了2年的兒童產(chǎn)品,今又收到食品和安全審核,收到績效郵件,產(chǎn)品被刪除,請問如何申訴

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賣了2年的兒童產(chǎn)品,今又收到食品和安全審核,收到績效郵件,產(chǎn)品被刪除,請問如何申訴?
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郵件如下:

Dear Seller,
?We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns.?
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Please note that you will not be penalized for the first-time cancellation of these listings. However, we prohibit re-listing products on Amazon.com once it is brought to your attention that sales of those products are not permitted.?
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You should not ship any pending customer orders for this product yourself.?
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If you would like to appeal this decision, please submit an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy to Seller Support (https://sellercentral.amazon.c ... b_home). Please note that failure to provide appropriate documentation may result in your inventory being returned to you or destroyed.
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?NOTE: If you have FBA inventory associated with the listings above, it will be stranded and subject to required removals if the ASINs are not reinstated within 30 days. To avoid this please appeal and provide documentations at your earliest opportunity. For details on when your units are scheduled for automatic removal visit Fix stranded inventory: https://sellercentral.amazon.c ... tory/ Please note that you must ensure removal/disposal orders are successfully executed.
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已邀請:

壹周檢測 - 不要害怕去請教別人,畢竟咨詢是免費(fèi)的?YiZhouMario

贊同來自:

1、郵件里寫得很明確了,提供對應(yīng)產(chǎn)品的測試報(bào)告以及CPC證書,要求測試報(bào)告是一年內(nèi)有效的,點(diǎn)擊相應(yīng)的鏈接去提交審核文件就行啦
2、CPSC的測試標(biāo)準(zhǔn)有很多,普通的玩具做ASTMF963-17還有CPSIA鉛和鄰苯的測試就可以了,每種產(chǎn)品都有對應(yīng)的測試標(biāo)準(zhǔn)
3、您可以先問供應(yīng)商是否能給你同測試報(bào)告和CPC證書,如果沒有的話您再找有CPSC授權(quán)ID的實(shí)驗(yàn)室做一套資料就行,五個(gè)工作日左右就能完成。

壹周檢測 - 不要害怕去請教別人,畢竟咨詢是免費(fèi)的?YiZhouMario

贊同來自:

1、郵件里寫得很明確了,提供對應(yīng)產(chǎn)品的測試報(bào)告以及CPC證書,要求測試報(bào)告是一年內(nèi)有效的,點(diǎn)擊相應(yīng)的鏈接去提交審核文件就行啦
2、CPSC的測試標(biāo)準(zhǔn)有很多,普通的玩具做ASTMF963-17還有CPSIA鉛和鄰苯的測試就可以了,每種產(chǎn)品都有對應(yīng)的測試標(biāo)準(zhǔn)
3、您可以先問供應(yīng)商是否能給你同測試報(bào)告和CPC證書,如果沒有的話您再找有CPSC授權(quán)ID的實(shí)驗(yàn)室做一套資料就行,五個(gè)工作日左右就能完成。
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