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所在分類:  Amazon 所屬圈子: Amazon Amazon Review Amazon各類申訴

賬號被關(guān)閉,亞馬遜給的理由是操縱評論,是因?yàn)镾單么? 要怎么才能申訴回來?

發(fā)帖2次 被置頂0次 被推薦0次 質(zhì)量分1星 回帖互動49次 歷史交流熱度3.85% 歷史交流深度0%
Hello,?

We recently contacted you about product review manipulation. Because you are still manipulating product reviews, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.?

You can view previous messages on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... y.html). To learn more about this policy, search for "Prohibited Seller Activities and Actions" in Seller Central Help.?

To sell on Amazon.com, please reply to this message with the following information:?

-- A detailed description of all methods you used to post or obtain customer reviews that are prohibited by Amazon policies.?
-- Contact information (name, email address, website, etc.) for any third parties you engaged to obtain prohibited reviews.?
-- Identifying information for any customer accounts you or a third party used to post prohibited reviews.?
-- List of any prohibited reviews remaining on the Amazon site.?
-- A plan that explains how you will prevent product review manipulation in the future.?

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for about 90 days, but funds could be held longer.?

For help creating your plan, search for "Appeal the restriction or removal of selling privileges" in Seller Central Help.?
We look forward to hearing from you.

Sincerely,?

Seller Performance Team?
Amazon.com?
http://www.amazon.com?
?
是因?yàn)镾單么? 我們就是很少量的刷; 然后就是去年10月之前有做送測,新政出來后就再也沒有送測過了;
其他的就是發(fā)郵件催評;還有就是有差評的時(shí)候會找客戶說退款或者重新送一個(gè),讓客戶修改差評這樣
?
已邀請:
各位不要再猜測了,不是因?yàn)榘l(fā)差評退款郵件導(dǎo)致的,就是S單FBM后上review導(dǎo)致的
差評給客戶發(fā)郵件退貨退款并請求update review是可以的,我們現(xiàn)在還在繼續(xù)做
?
但是關(guān)店后有找過認(rèn)識的客戶經(jīng)理看過后臺,是某個(gè)ASIN觸發(fā)的,該ASIN在關(guān)店前一天上了一條S單的review,被關(guān)店的同時(shí),該ASIN被刪掉了很多review,甚至很多是去年的review
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