社區(qū) 發(fā)現(xiàn) Amazon TM標(biāo)亞馬遜備案失敗,一直提示驗(yàn)證碼與系...
TM標(biāo)亞馬遜備案失敗,一直提示驗(yàn)證碼與系統(tǒng)記錄不匹配。商標(biāo)注冊(cè)號(hào)沒(méi)填錯(cuò) 驗(yàn)證碼沒(méi)錯(cuò)
以下是第一次備案記錄,根據(jù)代理回傳的驗(yàn)證碼回復(fù)的,一直都是回復(fù)以下模板
Hello from Amazon Brand Registry Support,
Thank you for your interest in Amazon Brand Registry. We are unable to approve your application at this time for the following reason(s):
The verification code you provided does not match our records.
Have a great day.
To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.
Were you satisfied with the support provided?
后面也找過(guò)代理確認(rèn)過(guò)驗(yàn)證碼了,確實(shí)沒(méi)錯(cuò),后面又發(fā)送了兩次,一直都是回復(fù)上述模板
過(guò)了一天,后面重新直接重新再次備案
結(jié)果AMAZON回復(fù)結(jié)果如下:
Hello from Amazon Brand Registry Support,
Brand Name: XXXXX
We are unable to approve your application at this time due to the following reason:
The trademark registration number you entered is not in a 'pending status' as is required when enrolling in Amazon Brand Registry with a trademark application number . Please ensure you are entering the correct trademark application number and selecting the correct trademark status during enrollment before trying again. If your trademark application was recently submitted, it may take time our eligibility criteria. We currently only accept word, design, or device marks.
For more information on eligibility criteria for the selected trademark office, go to . Please correct this information and reapply.
If you did not apply for Amazon Brand Registry, contact us through
To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.
Were you satisfied with the support provided?
后面讓亞馬遜嘗試重新發(fā)送驗(yàn)證碼,也都是上述模板
請(qǐng)求各位大神們,TM標(biāo)備案失敗遇到這類(lèi)原因該怎么辦,請(qǐng)大佬們救救孩子吧!感激不盡!
額外兩點(diǎn)信息:
1.商標(biāo)注冊(cè)號(hào)沒(méi)填錯(cuò)
2.驗(yàn)證碼沒(méi)錯(cuò)
9 個(gè)回復(fù)
匿名用戶(hù)
贊同來(lái)自: skylogo
在后臺(tái)回復(fù)亞馬遜的時(shí)候, 按亞馬遜的要求,提供驗(yàn)證碼和之前郵件中包含的那個(gè)CASE ID.
?
一般亞馬遜能發(fā)驗(yàn)證碼出來(lái)的話(huà),是不會(huì)有那么多問(wèn)題的,所以 ,只能在檢查下了。
匿名用戶(hù)
贊同來(lái)自: skylogo
在后臺(tái)回復(fù)亞馬遜的時(shí)候, 按亞馬遜的要求,提供驗(yàn)證碼和之前郵件中包含的那個(gè)CASE ID.
?
一般亞馬遜能發(fā)驗(yàn)證碼出來(lái)的話(huà),是不會(huì)有那么多問(wèn)題的,所以 ,只能在檢查下了。