社區(qū) 發(fā)現(xiàn) Amazon 前幾天收到了一封來亞馬遜的績效通知,說是...
前幾天收到了一封來亞馬遜的績效通知,說是標(biāo)題存在違規(guī)性詞語,違反了上架政策違規(guī) 求解這個標(biāo)題哪里有問題
?Attribute Needing Correction: 6 in 1 Silicone Caulking Tools 14Pcs Caulk Nozzle Applicator Finisher Kit Sealant Finishing Tool Grout Scraper Reusable Caulking Tool for Kitchen Bathroom Window", "King&Charles
下面是一下內(nèi)容,對于這個績效通知我開了很多case問了很多客服 都是說因為標(biāo)題含有違規(guī)行詞語,但是我已經(jīng)找了很多次了這個標(biāo)題找不到問題呀,也不存在違規(guī)詞語呀,問客服 客服也找不到具體是哪個詞違規(guī)了,只是說建議更改標(biāo)題,我就自己嘗試更改了標(biāo)題為Silicone Caulking Tools 14Pcs Caulk Nozzle Finisher Kit Reusable Caulking Tool for Kitchen Bathroom Window進(jìn)行了申訴
結(jié)果績效團(tuán)隊回復(fù)說Has your listing been deactivated in error?
If you believe there has been an error, please tell us why. Your explanation should include how your listing(s) have not violated Amazon's selling policies along with documents mentioned above to support authenticity.
讓我解釋我的具體問題出在哪里
問題是我不知道自己的標(biāo)題到底哪里有問題呀,客服也找不到問題是什么
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求解;?Attribute Needing Correction: 6 in 1 Silicone Caulking Tools 14Pcs Caulk Nozzle Applicator Finisher Kit Sealant Finishing Tool Grout Scraper Reusable Caulking Tool for Kitchen Bathroom Window", "King&Charles
這個標(biāo)題到底是哪里有問題呢
King&Charles這個是品牌的名字
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Hello,
We are contacting you because you have added inaccurate information to product detail pages.
Why did this happen?
Sellers on Amazon.com are not allowed to add inaccurate information to product detail pages.
We’re here to help.
To learn more about this policy, search for “Condition Guidelines,” “Prohibited Seller Activities and Actions,” and "Product detail page rules" in Seller Central Help.
Here are examples of your listings that do not follow this policy:
-------------------------------------
Detail Pages Needing Correction
-------------------------------------
Attribute Needing Correction: 6 in 1 Silicone Caulking Tools 14Pcs Caulk Nozzle Applicator Finisher Kit Sealant Finishing Tool Grout Scraper Reusable Caulking Tool for Kitchen Bathroom Window", "King&Charles
We have canceled the listings mentioned above.
How do I reactivate my listings?
Please modify your product and product detail page to ensure they do not violate Amazon listing policies.
To edit your ASINs:
1. In the Inventory section of Seller Central, select Manage Inventory.
2. Search for the ASIN you would like to edit and click Fix Stranded Inventory.
3. Edit the inactive ASIN by updating the current page.
4. Save, then appeal with a description of what you have fixed on the product detail page.
Once we review the product detail page and determine the policy issue has been addressed, we will reinstate the ASIN.
Have your listings been removed in error?
If you believe there has been an error, please tell us why. Your explanation should include the following information:
-- The reason the listing does not violate our Product Detail Page policies.
How do I submit this information?
If you are appealing an action taken on your listings for an Amazon Listing Policy violation:
1. Navigate to “Listing Policy Violations” in the “Product Policy Compliance” section in Account Health?
2. Locate the deactivation record for the product listings you want to appeal.
3. Click on the Appeal button next to the record to submit your appeal to reactivate your listings.
10 個回復(fù)
匿名用戶
贊同來自: 努兩年小白努力中
2.關(guān)于客服一直說標(biāo)題有問題這個事,請問樓主之前是不是有因為標(biāo)題的原因?qū)е耹isting下架過;如果是的話,有可能是之前標(biāo)題留下的報錯還沒刪除成功,所以客服那邊在用工具刷的時候,說是標(biāo)題問題,但是不同的客服權(quán)限也不一樣,建議樓主再多開一些case,綜合各個客服的回答;希望可以幫到你。
匿名用戶
贊同來自: 努兩年小白努力中
2.關(guān)于客服一直說標(biāo)題有問題這個事,請問樓主之前是不是有因為標(biāo)題的原因?qū)е耹isting下架過;如果是的話,有可能是之前標(biāo)題留下的報錯還沒刪除成功,所以客服那邊在用工具刷的時候,說是標(biāo)題問題,但是不同的客服權(quán)限也不一樣,建議樓主再多開一些case,綜合各個客服的回答;希望可以幫到你。