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所在分類:  Amazon 所屬圈子: Amazon Amazon后臺操作

listing上傳EAN, UPC全部報錯??怎么回事??

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之前買的一個美國賬號;上傳listing,填寫upc和ean全部報錯

微信圖片_20200819093825.png


微信圖片_20200819093831.png

UPC我已經在其他賬號測試過,沒有問題。于是我開case
?

微信圖片_20200819093927.png

?
于是我換EAN使用(ean是我們公司自己申請的,一直在用)

微信圖片_20200819094021.png

?
請問到底怎么回事????之前賬號從來沒出現(xiàn)過?
已邀請:
品牌備案超過一年了吧。 先跟你說 同樣的品牌 你換個店鋪還是不行的 不用測試了,最省時的做法是GTNI豁免
方法一:UPC豁免 這個問題自然解決
方法二:按照要求下GS1證書 這個成本最高
方法三:把UPC豁免的證明信下載下來。然后在證明信里面添加一句:品牌方未擁有GTNI碼。允許賣家使用自己的UPC上傳產品。(The seller is allowed to use own barcode to list the branded item)
蓋章簽名 掃描?
然后開case解決
?
以下是亞馬遜客服對于該問題的回復??梢宰鰠⒖?br /> ?
標重點
“A copy of a letter from the manufacturer, or brand stating that the UPC you are using to list this product is valid and owned by them OR that you are allowed to use your own barcode to list the branded item
?
?

Hello from Amazon Selling Partner Support,

From your email I understand you're getting an error while listing your product.

In this case, to correct this error we need to validate the GTIN that you are using, please provide the following information.

1) Product Name
2) Manufacturer
3) Brand
4) UPC or EAN.

- Please provide the Batch ID where you received the error message.

In addition to the above, please provide proof of authenticity of the GTIN you are using to list the product via one of the following methods:
- A copy of a letter from the manufacturer, or brand stating that the UPC you are using to list this product is valid and owned by them OR that you are allowed to use your own barcode to list the branded item.
Note: The email or letter must also include the point of contact at the brand or manufacturer that Amazon can contact to verify, this can be found in the footer of the email or indicated in the text.
- An image of the product that clearly shows the barcode, brand and product. You may include multiple images to ensure that all the required information is captured.?

We request you to take this extra step and provide us with all the information needed so that, we can ensure that you get the correct resolution for your query.

Thank you for selling with Amazon,

Lokesh R.
Amazon.com Seller Support
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