19.11月注冊(cè)，注冊(cè)后二審，提交第一封就回復(fù)：移除賬戶，不再回復(fù)。此后我每個(gè)月提交一次二審信息。
20.3.24英文郵件，3.25收到中文郵件，內(nèi)容是一樣的。我給了去銀行官網(wǎng)下載12月的賬單，電子版和打印版都提交了。（去銀行時(shí)，銀行人員讓我去官網(wǎng)下載，只有11月扣過一次款，我便下載了12月的賬單）。提交后也一直沒有回復(fù)，但我最近一直跟進(jìn)著。
20.4.23收到回復(fù)，還是不給我恢復(fù)賬戶，說我的文件無(wú)法驗(yàn)證是有效信用卡。我不知道是我會(huì)錯(cuò)意了，可能亞馬遜并不是想我提供信用卡？還是說我給的信用卡賬單無(wú)效？不應(yīng)該呀！雖說是官網(wǎng)下載，也是有招商銀行的章的呀！到底是哪里出了紕漏呢，求賜教：
這是4.22收到的回復(fù)：

Dear
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We have reviewed the document(s) you recently provided but do not have enough information to reactivate your seller account at this time. We were unable to verify the document(s) you provided because you failed to provide the requested appeal document(s). During our review, you will not be able to sell on Amazon. Funds will not be transferred to you but will be held in your account while we work with you to address this issue.? Please ship any open orders to avoid further impact to your account.
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Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. If you currently sell on Amazon, we need additional documentation to verify your payment methods and your identity.
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How do I reactivate my account?
Please confirm that there is a valid credit card on file, and provide the requested document(s) in .pdf, .png, .jpeg, or .gif format. These documents must be authentic and unaltered.
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The name and address on the document(s) must match your name and address in Seller Central. Please certify that you have provided the document(s) in one of the supported languages. Supported languages include: Arabic, simplified Chinese, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish, and Turkish.
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How do I send the required information?
Please submit your documents by following this link: https://sellercentral.amazon.c ... m_ap.
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Once we receive your documents, we will review them and decide whether you may sell on Amazon again.
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What happens if I do not send the requested information?
You have 90 days after receiving this notification to either provide a valid appeal or choose not to appeal. After that time, you may contact disbursement-appeals@amazon.com to request your funds. We will conduct a separate investigation to evaluate your account. The policies we put in place are to protect our customers and selling partners. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our Policies, we may withhold some or all funds in your account.
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We're here to help
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.
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You can view your account performance at (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS App (https://itunes.apple.com/us/ap ... mt%3D8)
-- Android App (https://play.google.com/store/ ... Den_US)
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We may not respond to further emails about this issue.

Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com