社區(qū) 發(fā)現(xiàn) Amazon 新賬號(hào)跟賣以前店鋪的listing竟然被...
新賬號(hào)跟賣以前店鋪的listing竟然被封了? 最新進(jìn)展
?Dear XXX
Your Amazon Seller account has been temporarily deactivated and your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address the following concern(s).
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Why is this happening?
We are reviewing your Amazon Seller account for the reason(s) listed below. In order to ensure that customers can shop with confidence on Amazon, we routinely request additional documentation from sellers to verify their account information and confirm authenticity of certain items.
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How do I reactivate my account?
To reactivate your selling account, please address the following concern(s):
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You are offering items that may be inauthentic. A list of these items is provided below:
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ASIN-B0XXXXXXX
Brand : XXXXXX:
Please send us the following information:
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.
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You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
The sale of counterfeit products on Amazon is strictly prohibited.
You can learn more about Amazon’s policies regarding the sale of counterfeit items in Seller Central Help:
-- Amazon Anti-Counterfeiting Policy (https://sellercentral.amazon.com/gp/help/201165970)
-- Policies and Agreements (https://sellercentral.amazon.com/gp/help/521)
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How do I send the required information?
Please submit this information to pq-seller-assessment@amazon.com.
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What happens if I do not send the requested information?
If we do not receive the requested information within 17 days, or after two unsuccessful appeals (whichever occurs sooner), we may not allow you to sell on Amazon. Failure to successfully appeal this decision may result in us permanently withholding any payments to you.
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You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.
Sincerely,
Seller Performance Team
amazon.com
http://www.amazon.com
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看到這么多熱心的朋友解答很感激,更新一下最新信息
1,我的舊店鋪還活著,并不是死店鋪
2,我已經(jīng)提交了供應(yīng)商銷售許可證書、品牌方授權(quán)許可證書、補(bǔ)的發(fā)票,但是問題出在發(fā)票上,因?yàn)樾枰^去的發(fā)票,找供應(yīng)商補(bǔ)的發(fā)票日期都是審核之后的,現(xiàn)在提示我需要以前的發(fā)票,請(qǐng)問如何解決
3,這種假貨審核的賬號(hào),如果沒通過是否能夠把亞馬遜庫(kù)存轉(zhuǎn)移出來?有服務(wù)商跟我說庫(kù)存會(huì)被扣押,不知道是不是嚇唬我
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